Merakit Legal Documents

Privacy Policy

How we collect, use, and protect users' personal data.

Updated October 11, 2026 3 min read 2 sections
On This Page

Article 1 - General Provisions

1.1 Definitions

  • Company: PT Merakit Kode Indonesia, a company engaged in the field of software development and information technology solutions.
  • Services: The products and services offered by the Company, including software development, information technology solutions, and hosting services.
  • User: An individual or legal entity that uses the Services.
  • Website: The Company’s website located at www.merakit.co.id or any other domain accessible to the User.
  • Mobile application: The Company’s mobile application available on the iOS and Android platforms.
  • Personal data: Information that can be used to identify the User, such as name, email address, telephone number, and home address.

1.2 Privacy Commitment

  • The Company is committed to protecting the User’s privacy and maintaining the security of the User’s Personal Data.
  • The Company will process the User’s Personal Data in accordance with the laws in force in Indonesia, including Undang-Undang Nomor 27 Tahun 2022 tentang Pelindungan Data Pribadi and its implementing regulations, and this policy.

1.3 Collection of Personal Data

  • The Company collects the User’s Personal Data when the User:
    • Registers an account on the Company’s website or application.
    • Uses the Company’s Services.
    • Sends an email to or contacts the Company.
    • Participates in a survey or promotion organized by the Company.
  • The Company may also collect the User’s Personal Data from third parties, such as:
    • Third-party service providers used by the Company.
    • The Company’s business partners.
  • The Company will collect only Personal Data that is necessary for lawful purposes and in accordance with applicable law.

1.4 Use of Personal Data

  • The Company uses the User’s Personal Data to:
    • Provide and improve the Services.
    • Send communications to the User, such as announcements, Service information, and promotional offers.
    • Analyze the User’s use of the Services and improve the functionality of the Services.
    • Prevent fraud and misuse of the Services.
    • Comply with legal and regulatory obligations.

1.5 Sharing of Personal Data

  • The Company will not share the User’s Personal Data with third parties without the User’s consent, except where:
    • Required by law or regulation.
    • Done to protect the rights and interests of the Company.
    • Done with the Company’s business partners who assist the Company in providing the Services.
    • The Company will ensure that all third parties receiving the User’s Personal Data comply with the same privacy standards as the Company.

1.6 Security of Personal Data

  • The Company implements appropriate security measures to protect the User’s Personal Data against unauthorized access, use, disclosure, alteration, or destruction.
  • Such security measures include:
    • Physical and electronic access controls to Personal Data.
    • The use of encryption to protect Personal Data.
    • Employee training on privacy and the security of Personal Data.

1.7 User Rights

  • Users have the right to:
    • Access their Personal Data.
    • Rectify or erase their Personal Data.
    • Restrict the processing of their Personal Data.
    • Object to the processing of their Personal Data.
    • Lodge a complaint regarding the processing of their Personal Data.
    • Users may exercise their rights by contacting the Company by email at [email protected].

1.8 Changes to the Policy

  • The Company may amend this Privacy Policy at any time without prior notice.
  • Users are advised to read this Privacy Policy periodically in order to be aware of any changes that may occur.

1.9 Governing Law

  • This Privacy Policy is subject to and governed by the laws in force in Indonesia.

Article 2 - Closing Provisions

2.1 Entire Agreement

  • This Privacy Policy constitutes the complete and binding agreement between the Company and the User.

2.2 Invalidity of Provisions

  • If any provision of this Privacy Policy is declared void or unenforceable, such provision shall be removed from this Privacy Policy and the remaining provisions shall remain in effect.

Thank you for taking the time to read this Privacy Policy. Please do not hesitate to contact us through the Contact Us page or by email at [email protected] if you have any questions or feedback.